Q3 2016 Insights: Mismatch in Tech and Soft Skills in the Retail Industry

Key Takeaways: 
  1. As more consumer spending data becomes available, retailers need data analytics skills to better serve customers.
  2. While gaps exist in these and other data management skills, overall 68% of retail skills are in surplus—especially those related to sales.

Today’s skills gap challenges the growth and global long-term competitiveness of both workers and employers. Using select data from LinkedIn and Strayer@Work’s proprietary analysis, the Strayer@Work Skills Index takes an unprecedented look at specific skill sets that are in demand and in supply across top industries and provides actionable recommendations for getting the workforce up to speed.


Methodology: The Strayer@Work® Skills Index analyzed select skills in the public profiles of LinkedIn members in the United States who work in the financial services, food and beverage, healthcare, information technology, manufacturing, retail, and travel and tourism industries. It measures both the supply and demand of the select skills. The supply side of the formula measures the prevalence of select skills within the profiles of members in a particular industry, relative to the overall population of LinkedIn members in the U.S. The demand side of the formula shows the desirability of select skills within a particular industry, relative to its overall demand, as measured by U.S. members who received an InMail message from a recruiter within the past year.